Home CCTV Installation in Caerleon, Newport

Mas Kupp
Nov 5
2 min read

📍 Location

Caerleon, Newport, South Wales

🏠 Customer Enquiry

A homeowner in Caerleon contacted us through our partner website, CCTV.co.uk, after looking for a trusted local CCTV installer in Newport. They wanted a simple, effective system to protect their home and feel more secure — especially after noticing increased activity in their area.

We discussed their key priorities:

Full coverage of the driveway and rear garden
Easy access to live and recorded footage via smartphone
A neat and tidy installation suitable for a residential property.

⚙️ Our Solution

After reviewing their requirements, our engineer Dan recommended and installed a two-camera HD CCTV system using high-quality Hikvision ColourVu cameras.The installation included:

Two cameras providing night vision, 24/7 clarity
A 4-channel DVR recorder with remote viewing
Secure mobile app setup for simple day-to-day use
A professional demonstration after installation

Dan ensured that everything was explained clearly to the customers, who described themselves as “non-technical Senior Citizens.” His patient approach and clear communication made the process stress-free from start to finish..

💬 Customer Feedback

“Just had two cameras installed on our home – very impressed with the whole process from contacting Prime Security to the finished installation. Price was very reasonable and special mention to engineer Dan who was efficient, pleasant to talk to and thoroughly explained each part of the installation to us – which was really helpful to a pair of non-technical Senior Citizens!! Would have no hesitation in recommending Prime in future.”